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E-mail: info(at)remech.de

 

 

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REMECH data privacy notice

REMECH Systemtechnik GmbH, a Siemens subsidiary (version August 2025)

1. Processing of Personal Data in Connection with Your Use of Our Websites, Applications, and Online Services

Categories of Data and Purpose of Processing
In connection with your use of our external and internal websites, applications, or online services (each referred to as an “Online Offering”), we process the following categories of personal data:

  • Your contact information, such as first and last name, business address, business phone number, business mobile number, and business email address
  • Organizational information, including position and company name
  • Other personal data you provide in contact and other forms within an Online Offering
  • Information you provide in support requests, surveys, comments, or forum posts
  • Information automatically collected during the use of an Online Offering, such as device and user identifiers, operating system details, pages and services accessed during your visit, and the date and time of a user request

We process your personal data for the following purposes:

  • To enable you to use the features and functions of the Online Offerings, including creating and managing your online account, performing updates, security and bug fixes, providing customer support, and improving and developing our Online Offerings
  • To bill for the use of an Online Offering
  • To verify your identity and enable user authentication
  • To process your request or instruction
  • To fulfill your order and provide related information and offers
  • To contact you with information and offers about our products and services and to send you additional marketing information or contact you for customer satisfaction surveys, as described in Section 4
  • To enforce our terms of use, assert or defend legal claims, and prevent and counter fraudulent and similar activities, including attacks on our IT infrastructure

Online Offerings Provided by Your Company

In some cases, our online offerings are provided to you by the company you are employed with. If you use an online offering provided by your company, the processing of personal data that you or your company enter into the content of the online offering is carried out on behalf of and according to the instructions of your company, under a data processing agreement between your company and us. In this case, your company is legally responsible for data protection. If you have questions about personal data that we process as a data processor for your company, please contact your company.

2. Processing of Personal Data in Connection with Your Use of Our Marketplaces

Categories of Data and Purpose of Processing

When using our marketplaces (each referred to as a “Marketplace”), we process the following categories of personal data:

  • Your contact information, such as first and last name, business address, business phone number, business mobile number, and business email address
  • Organizational information, including position and company name
  • Payment data, such as information required for processing payments or fraud prevention, including credit card details and verification codes
  • Other personal data you provide in contact and other forms on a Marketplace
  • Information you provide in support requests, surveys, comments, or forum posts
  • Information legally required for compliance and export control screenings, such as date of birth, nationality, residence, ID numbers, and details of relevant legal proceedings
  • Automatically collected data during Marketplace use, such as device and user identifiers, operating system details, pages and services accessed, and the date and time of user requests

We process your personal data for the following purposes:

  • Communication with you regarding our services and products, e.g., to respond to inquiries or provide technical product information
  • Planning, execution, and management of the (contractual) business relationship, e.g., to process product and service orders, collect payments, for accounting and billing purposes, and to carry out deliveries, maintenance, or repairs
  • Contacting you with information and offers about our products and services and conducting further marketing activities and customer satisfaction surveys as described in Section 4
  • Maintaining and protecting the security of our products, services, and websites, preventing and detecting security risks, fraudulent behavior, or other criminal or harmful actions
  • Compliance with legal requirements (e.g., tax and commercial retention obligations), obligations to conduct compliance screenings (to prevent economic crime or money laundering), and adherence to our policies and industry standards

Resolving legal disputes, enforcing existing contracts, and asserting, exercising, and defending legal claims

3. Processing of Personal Data of Business Partners

Categories of Data and Purpose of Processing

In the context of cooperation with business partners, we process personal data of end users and contact persons at customers, prospects, distributors, suppliers, and partners (each referred to as a “Business Partner”):

  • Contact information, such as first and last name, business address, business phone number, business mobile number, and business email address
  • Organizational information, including position and company name
  • Payment data, such as information required for processing payment transactions or fraud prevention, including credit card details and verification codes
  • Additional information required for the execution of a project or contractual relationship with us, or voluntarily provided by business partners, e.g., in the context of orders, inquiries, or project details
  • Personal data obtained from publicly available sources (including corporate or professional social networks and websites), information databases, or credit agencies
  • Information legally required for compliance and export control screenings, such as date of birth, nationality, residence, ID numbers, and details of relevant legal proceedings and other disputes involving business partners

We process personal data for the following purposes:

  • Communication with business partners regarding products, services, and projects, e.g., to respond to inquiries or provide technical product information
  • Planning, execution, and management of the (contractual) business relationship between the business partner and us, e.g., to process product and service orders, collect payments, for accounting and billing purposes, and to carry out deliveries, maintenance, or repairs
  • Creation of a personal profile with business-related information about interactions between you and us, with the aim of offering you and the company you work for relevant information and suitable offers for services and products, and improving our personal communication with you
  • Conducting market analyses, sweepstakes, competitions, or similar campaigns and events
  • Contacting you with information and offers about our products and services and conducting further marketing activities and customer satisfaction surveys as described in Section 4
  • Maintaining and protecting the security of our products and services as well as our websites, preventing and detecting security risks, fraudulent behavior, or other criminal or harmful actions
  • Compliance with legal requirements (e.g., tax and commercial retention obligations), obligations to conduct compliance screenings (to prevent economic crime or money laundering), and adherence to our policies and industry standards
  • Resolving legal disputes, enforcing existing contracts, and asserting, exercising, and defending legal claims

4. Processing of Personal Data for Customer Satisfaction Surveys and Direct Marketing

  • In accordance with applicable laws, we may use your contact details for direct marketing purposes (e.g., trade fair invitations, newsletters with information and offers about our products and services) and to conduct customer satisfaction surveys, including via email.
  • You have the right to object to the use of your contact details for these purposes at any time by sending an email to datenschutz(at)remech.de or by using the opt-out option provided in the message you received.

5. Processing of Personal Data in Connection with Your Application

If you apply for an open position with us, we process your personal data as described in the privacy policy of the Siemens Recruiting Portal:

www.siemens.com/global/en/company/jobs.html


or the application platform you used.

6. Transfer and Disclosure of Personal Data

We only transfer your personal data as described below:

  • Group Companies and Sales Partners

To the extent necessary for conducting our business relationship with you, we transfer your personal data to our group companies and other third parties (e.g., sales partners and representatives). For example, we distribute certain products and services exclusively through local business relationships, and in such cases, we transfer your personal data to our respective local group companies or other sales partners who manage the business relationship with you.

  • Transactions on Our Marketplaces

Through our marketplaces, we also offer products, services, and offers from our group companies and other third parties. We transfer personal data of our customers in connection with these transactions to the respective group company and/or other third parties.

  • Service Providers

We engage group companies and other companies to perform tasks on our behalf, such as IT services or payment processing. These group companies and other companies process personal data solely for the purpose of the commissioned services.

  • Other Third Parties

We transfer personal data in connection with fulfilling legal obligations or establishing, exercising, or defending rights or claims to other third parties (e.g., for court and arbitration proceedings, to regulatory, law enforcement, and government authorities, to lawyers and consultants).

Recipients of your personal data may be located outside the country in which you reside. Personal data that you publish via online offerings (e.g., in chat rooms or forums) may be accessible worldwide to other registered users of the respective online offering.

7. Data Retention Periods

Unless a specific retention period is explicitly stated at the time of data collection (e.g., in a consent declaration), your personal data will be deleted once it is no longer required to fulfill the purpose of storage, unless legal retention obligations (e.g., commercial and tax-related retention requirements) prevent deletion.

8. Your Rights

Under applicable data protection law, you may have the right to:

  • Request confirmation as to whether we process personal data about you and obtain information about the personal data we process
  • Request the correction of inaccurate personal data
  • Request the deletion of personal data we process
  • Request the restriction of the processing of personal data
  • Request the transfer of personal data that you have actively provided to us
  • Object to the processing of personal data for reasons arising from your particular situation
  • Withdraw any consent you have given

9. Data Security

We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, misuse or alteration, as well as unauthorized disclosure or access.

10. Contact Person

Our data protection organization supports all inquiries related to data protection. Complaints can also be submitted to our data protection organization, and the rights mentioned in this privacy policy can be exercised.

You can contact our data protection organization at: datenschutz(at)remech.de

Our data protection organization always strives to address and resolve your inquiries and complaints. In addition to contacting the data protection organization, you also have the option to contact the competent data protection supervisory authority at any time.

11. Processing of Personal Data under the Scope of the EU General Data Protection Regulation (GDPR)

This section applies if your personal data is processed by one of our companies located in the European Economic Area.

Controller for Data Processing – Online Offerings


The controller within the meaning of the GDPR for the processing activities described in this privacy policy is the company named in the imprint of the respective online offering.

Marketplaces


The company listed as the operator of the marketplace is the controller for data processing.

 

Personal Data of Business Partners in Our Customer Relationship Systems


We may share contact information of business partners within the scope of your business relationship with us with other group companies. We and these group companies are jointly responsible for protecting your personal data (Art. 26 GDPR). To ensure that you can exercise your data protection rights easily and reliably within this joint responsibility, we have agreed with these group companies that you may assert your rights described in Section 6 not only with the respective group company, but also centrally with Siemens AG.

Please contact us at: datenschutz(at)siemens.com

 

Legal Basis for Processing

 

The General Data Protection Regulation (GDPR) requires REMECH/Siemens to inform you about the legal basis for data processing. Unless otherwise explicitly stated at the time of data collection, the legal basis for processing your personal data is:

  • The performance and fulfillment of a contract with you (Article 6(1)(b) GDPR) – “Contract Performance”
  • Compliance with legal obligations to which we are subject (Article 6(1)(c) GDPR) – “Legal Obligation”
  • Protection of our legitimate interests (Article 6(1)(f) GDPR) – “Legitimate Interest in Processing”
  •  

Our legitimate interest lies in processing your personal data for the purpose of (i) offering and operating the online offerings and (ii) initiating, executing, and managing our business relationship.

Where our legitimate interest in processing is stated as the legal basis in the table below, we believe your interests, fundamental rights, and freedoms are sufficiently considered because:

  • We regularly review the processing activities and underlying processes described in this privacy policy
  • We incorporate the protection of your personal data into our processes, including the Siemens Binding Corporate Rules
  • We ensure transparency in our processing activities
  • You have the aforementioned rights regarding our processing activities

If you would like more information about the balancing of interests described, please contact our data protection organization at: datenschutz(at)remech.de

If you have explicitly given your consent to the processing of your personal data in a specific case, this consent is the legal basis for processing (Article 6(1)(a) GDPR) – “Consent”

 

purpose

Legal basis 

Processing of personal data in connection with the use of our online services.

Enabling the use of the services and functions of the online offerings, including creating and administering your online account, as part of updates, security and error correction measures, providing customer support, and improving and further developing our online offerings.

Contract performance (Article 6 (1) (b) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation).

Billing for the use of an online service

Contract execution (Article 6 (1) (b) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Establishing identity and user authentication

Contract execution (Article 6 (1) (b) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Process your request or instruction

Contract performance (Article 6 (1) (b) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Processing your order and making related information and offers available

Contract execution (Article 6 (1) (b) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Sending marketing information or contacting you as part of customer satisfaction surveys, as described in section 4

Consent, if given voluntarily (Article 6 (1) (a) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Enforce our terms of use, assert and defend legal claims, prevent and prevent fraudulent and similar activities, including attacks on our IT infrastructure

Fulfillment of legal obligations (Article 6 (1) (c) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Processing of personal data in connection with your use of our marketplaces and business partners

Communication about products, services and projects, e.g. to process business partner inquiries or provide technical information about products

Contract execution (Article 6 (1) (b) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Planning, implementation and management of the (contractual) business relationship between us, e.g. to process orders for products and services, collect payments, for accounting and billing purposes and to carry out deliveries, maintenance activities or repairs

Contract execution (Article 6 (1) (b) of the General Data Protection Regulation) Fulfillment of legal obligations (Article 6 (1) (c) of the General Data Protection Regulation)

Creation of a personal profile with business-related information about interactions between you and us with the aim of being able to offer you and the company you work for relevant information and suitable offers for services and products and to improve our personal communication with you

Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Conducting market analyses, sweepstakes, competitions or similar campaigns and events

Consent, if given voluntarily (Article 6 (1) (a) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Conducting customer satisfaction surveys and direct marketing as described in more detail in section 4

Consent, if given voluntarily (Article 6 (1) (a) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Maintaining and protecting the security of our products and services as well as our websites, preventing and detecting security risks, fraudulent activities or other criminal or malicious activities

Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Compliance with legal requirements (e.g. tax and commercial retention obligations), existing obligations to conduct compliance screenings (to prevent white-collar crime or money laundering) as well as our guidelines and industry standards

Fulfillment of legal obligations (Article 6 (1) (c) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Settlement of legal disputes, enforcement of existing contracts and the assertion, exercise and defense of legal claims.

Fulfillment of legal obligations (Article 6 (1) (c) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

Processing of personal data for customer satisfaction surveys and direct marketing

Processing your contact details for direct marketing purposes (e.g. trade fair invitations, newsletters with further information and offers on our products and services) and for conducting customer satisfaction surveys

Consent, if given voluntarily (Article 6 (1) (a) of the General Data Protection Regulation) Legitimate interest in processing (Article 6 (1) (f) of the General Data Protection Regulation)

 

International Data Transfers

  • If we transfer your personal data to a recipient located outside the European Economic Area, we ensure that your data is adequately protected in accordance with the General Data Protection Regulation (GDPR). In this context, we take the following measures, where legally required:
  • We only transfer your personal data to group companies in such countries if they have implemented the Binding Corporate Rules (BCR) for the protection of personal data.
    More information about Siemens' BCR can be found here.
  • We only transfer personal data to external recipients in such countries if they have either (i) entered into EU Standard Contractual Clauses with us or (ii) implemented Binding Corporate Rules.
    For more information and a copy of the implemented measures, please contact: datenschutz(at)siemens.com

Competent Data Protection Authority

Our data protection organization supports all inquiries related to data protection. In addition to contacting the data protection organization, you may also contact the competent data protection supervisory authority of the state of Thuringia at any time:

https://www.tlfdi.de/kontakt/

12. Processing of Personal Data under Swiss Data Protection Law

Every affected data subject has the right to enforce their rights in court or to file a complaint with the competent data protection authority.

The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC):
http://www.edoeb.admin.ch

13. Additional Information for Users of Online Offerings and Business Partners in the USA

The following informations applies for US-citizens:

Do Not Track
Our online offerings do not recognize “Do Not Track” settings in your web browser. For more information about “Do Not Track” functionality, please refer to your browser’s help pages.

Use by Children
Our online offerings are not directed at children under the age of 13. Where legally required, we do not knowingly collect personal data from children under 13 without parental consent. We only collect and transfer personal data from children where legally permitted, to obtain parental consent or to protect the child.

Your Rights in Certain U.S. States
Under the laws of certain U.S. states, residents of those states may have additional rights regarding their personal data. For more information, please visit:

www.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html

  

 

 

14. Additional Information for Siemens Employees

Further information for Siemens employees can be found in the data protection section of the intranet.